New User Account

Password Setting Brief Guide

Introduction

This is a brief guide on how to set the password of your Single Sign-On Portal account and access the Airport Community services via the Single Sign-On Portal (OneLogin).

Invitation e-mail

An invitation e-mail is sent to you with a link to set your password. Please note that this link expires in 72 hours, so make sure to set your password promptly upon receiving the invitation email.

Setting your password

Click on the URL and you will be asked to set your password.

Click SUBMIT and your password is set.

Sign in your Single Sign-On Portal account

Sign into your Single Sign-On Portal (OneLogin) account using the e-mail address provided in the invitation e-mail and the password you just set.

Answer your security questions

When signing in, you must answer 3 security questions.

Note: These 3 questions should be used to verify your identity, in case you need to self-reset your password in the future by selecting the “FORGOT PASSWORD” link of the sign in box. Therefore, you must securely save your pre-selected security questions and answers for future use.

After saving your security questions, you will be automatically redirected to your App Home page where you will see all the Airport Community services you are authorized to access.

The screenshot that follows serve as examples of a user authorized to access both Airportal and Google Workspace services:

Sign-in in the Airportal

Step 1: Click on the AIRPORTAL PROD SSO - SLO tab to proceed to the designated page of your Airportal account.

Step 2: Click on the Airportal logo to be directed to the portal’s home page:

Step 3: Access the Airportal content based on user access rights granted, either by using the Navigation Menu or by scrolling through the page to select the area of interest.

New User

New User Account

Password Setting Brief Guide

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